FREQUENTY
ASKS
HOW WE DO
BUSINESS
A: Yes, at ShalomHouseServices, we understand the importance of flexibility and convenience for our clients. You can absolutely schedule a cleaning for a specific day that suits your needs. Our online booking system allows you to select the date and time that works best for your schedule. Simply visit our website or contact our customer service team to check availability and confirm your appointment. We strive to accommodate your preferences to ensure that your home receives the meticulous care it deserves, exactly when you need it.
A: Yes, at ShalomHouseServices, we understand that pets are an important part of your family. Our team is trained to work in homes with pets and is comfortable around them. We take special care to use pet-friendly cleaning products and ensure that your furry friends are safe and comfortable during the cleaning process. If you have any specific instructions or concerns regarding your pets, please let us know in advance, and we will happily accommodate your needs.
A: No, you do not need to provide any cleaning equipment or supplies when you book a service with ShalomHouseServices. Our professional cleaning teams come fully equipped with all the necessary tools and safe cleaning products to deliver a thorough and efficient house cleaning. This ensures that we maintain a high standard of cleanliness and consistency across all our services, allowing you to simply enjoy a pristine home without any hassle.
A: At ShalomHouseServices, customer satisfaction is our top priority. If you are not satisfied with the cleaning service provided, please contact us within 24 hours of your appointment. We offer a 100% satisfaction guarantee and will arrange for a re-clean of the areas in question at no additional cost. Our team is committed to ensuring that every client is happy with our service, and we will work diligently to address and resolve any concerns you may have. Your feedback helps us maintain the highest quality standards and improve our services for all our valued customers.
A: At ShalomHouseServices, we strive to make the payment process as convenient and flexible as possible for our valued clients. You can pay for our house cleaning services using a variety of methods. We accept major credit cards such as Visa, MasterCard, American Express, and Discover. Additionally, you have the option to pay via PayPal for a seamless and secure transaction. For those who prefer direct transfers, bank transfers are also accepted. We recommend contacting our customer service team if you need further assistance or information about payment options. Thank you for choosing ShalomHouseServices for your cleaning needs!